Shipping policy

Shipping Policy

Delivery Timeframe All orders are delivered within 8–11 business days from the date of purchase. Please note that business days exclude weekends and public holidays.

Shipping Partner We use Aramex Store-to-Door for all deliveries, ensuring your order is brought directly to your doorstep.

Delays While we strive to meet our estimated delivery timeframes, Nova Glow is not liable for delays caused by circumstances beyond our control, including but not limited to courier delays, weather conditions, public holidays, or other unforeseen events. We recommend using the tracking information provided to monitor your shipment.

Tracking Once your order has been dispatched, you will receive a tracking number to follow your delivery.